LEGAL & PRIVACY POLICY

BY SUBMITTING YOUR EMAIL ADDRESS AND PHONE NUMBER THROUGH OUR SIGN UP FORMS, YOU EXPLICITLY CONSENT TO RECEIVE AUTOMATED PROMOTIONAL AND PERSONALIZED MARKETING MESSAGES (SUCH AS CART REMINDERS AND EXCLUSIVE DROP NOTIFICATIONS) FROM GRUPPA SILA AT THE CONTACT INFORMATION PROVIDED.

CONSENT IS NOT A CONDITION OF ANY PURCHASE. MESSAGE AND DATA RATES MAY APPLY. MESSAGE FREQUENCY VARIES. YOU CAN UNSUBSCRIBE AT ANY TIME BY REPLYING "STOP" TO ANY TEXT MESSAGE OR CLICKING THE "UNSUBSCRIBE" LINK IN ANY EMAIL.

WE APPLY A PRINCIPLE OF STRICT NECESSITY. YOUR PERSONAL DATA (INCLUDING YOUR NAME, SHIPPING ADDRESS, BILLING DETAILS, AND CONTACT INFORMATION) IS COLLECTED AND PROCESSED SOLELY FOR THE FOLLOWING COMMERCIAL AND MARKETING PURPOSES:

• TO PROCESS, FULFILL, AND SHIP YOUR ORDERS.
• TO COMMUNICATE WITH YOU REGARDING YOUR ORDER STATUS OR CUSTOMER SERVICE INQUIRIES.
• TO PREVENT E-COMMERCE FRAUD AND PROTECT THE INTEGRITY OF OUR CHECKOUT SYSTEM.
• TO DELIVER TARGETED MARKETING, ACCESS CODES, AND BRAND NEWS (ONLY IF YOU HAVE OPTED IN).

WE DO NOT SELL YOUR DATA. HOWEVER, TO OPERATE THIS SITE AND FULFILL YOUR ORDERS, YOUR DATA IS SECURELY SHARED WITH TRUSTED THIRD-PARTY PROCESSORS ACTING STRICTLY UNDER OUR INSTRUCTIONS:

• SHOPIFY INC.: TO HOST OUR ONLINE STORE, SECURELY PROCESS CHECKOUT TRANSACTIONS, AND MANAGE OUR RETAIL ARCHITECTURE.
• KLAVIYO: TO SECURELY MANAGE OUR SMS AND EMAIL SUBSCRIBER LISTS AND AUTOMATE COMMUNICATIONS.
• SHIPPING CARRIERS (UPS / USPS / DHL): TO DELIVER YOUR PURCHASED GOODS.
• PAYMENT GATEWAYS: TO SECURELY PROCESS ENCRYPTED CREDIT CARD TRANSACTIONS. WE DO NOT STORE YOUR RAW CREDIT CARD DATA ON OUR SERVERS.

THIS SITE UTILIZES AUTOMATIC SYSTEMS OF DATA COLLECTION, SUCH AS COOKIES, TO OPTIMIZE YOUR BROWSING EXPERIENCE. COOKIES ALLOW US TO REMEMBER YOUR CART CONTENTS, PREFERRED LANGUAGE, AND BROWSING BEHAVIOR. BY CONTINUING TO BROWSE THIS SITE, YOU CONSENT TO OUR USE OF COOKIES. YOU MAY DISABLE COOKIES IN YOUR BROWSER SETTINGS AT ANY TIME, THOUGH THIS MAY PREVENT CERTAIN E-COMMERCE FUNCTIONS FROM WORKING PROPERLY.

WE IMPLEMENT STRICT DIGITAL AND PHYSICAL SECURITY MEASURES TO PROTECT YOUR PERSONAL DATA AGAINST ACCIDENTAL LOSS, UNAUTHORIZED DISCLOSURE, OR UNLAWFUL DESTRUCTION. ALL CHECKOUT TRANSACTIONS ARE FULLY ENCRYPTED.

YOU HAVE THE RIGHT TO REQUEST ACCESS TO, MODIFICATION OF, OR DELETION OF YOUR PERSONAL DATA AT ANY TIME. YOU MAY OPT OUT OF MARKETING COMMUNICATIONS WITHOUT HAVING TO STATE A REASON. TO EXERCISE THESE RIGHTS, PLEASE SUBMIT A REQUEST THROUGH OUR CONTACT PAGE.

ALL MATTERS ARISING OUT OF OR RELATING TO THESE POLICIES, INCLUDING DATA PROCESSING AND E-COMMERCE TRANSACTIONS, ARE GOVERNED BY THE LAWS OF THE STATE OF NEW YORK, WITHOUT GIVING EFFECT TO ITS CONFLICTS OF LAW PRINCIPLES.

ALL SALES ARE FINAL. WE DO NOT ACCEPT RETURNS OR EXCHANGES UNLESS AN ITEM IS DEFECTIVE UPON RECEIPT. IF YOU RECEIVE A DEFECTIVE PRODUCT, YOU MUST CONTACT US WITHIN 7 DAYS OF DELIVERY WITH PROOF TO BE ELIGIBLE FOR A REPLACEMENT OR REFUND.

BY COMPLETING A PURCHASE, YOU AGREE NOT TO INITIATE FRAUDULENT CHARGEBACKS. DISPUTING A VALID TRANSACTION INSTEAD OF CONTACTING CUSTOMER SERVICE FOR A RESOLUTION CONSTITUTES A BREACH OF THESE TERMS. WE WILL VIGOROUSLY CONTEST ALL UNAUTHORIZED CHARGEBACK CLAIMS WITH YOUR PAYMENT PROVIDER AND BAN INVOLVED ACCOUNTS FROM FUTURE PURCHASES.

WE RESERVE THE RIGHT TO AMEND OR UPDATE THIS PRIVACY POLICY AT ANY TIME WITHOUT PRIOR NOTICE. ANY CHANGES WILL BE EFFECTIVE IMMEDIATELY UPON PUBLICATION ON THIS PAGE.